Contact Us

We appreciate your interest in Spinko. Your feedback, questions, and concerns are important to us. This page outlines the best ways to contact our team and clarifies what we can, and cannot, assist you with. Please review the sections below to ensure your inquiry is directed appropriately, allowing us to provide the most efficient response.

Spinko is an independent affiliate and review website dedicated to evaluating and providing information about online gambling brands, including casinos and sportsbooks. It is crucial to understand that Spinko is not an online casino or sportsbook operator. We do not operate any gambling platforms, hold player accounts, process deposits or withdrawals, manage player funds, or handle any aspect of real-money gameplay. Our role is strictly to offer unbiased reviews, comparisons, and informational content to help you make informed decisions about online gambling sites.

We are not affiliated with any specific gambling operator beyond our role as an independent reviewer and affiliate partner. This means we do not have access to individual player accounts, transaction histories, or personal data held by any online casino or sportsbook. Our primary goal at Spinko is to provide valuable insights and guidance to our audience.

The Spinko team is ready to assist with a specific range of topics related to our website and content. Please contact us if your inquiry falls into one of these categories:

• Feedback on Spinko Reviews: If you have suggestions, corrections, or believe there's an inaccuracy in one of our reviews.
• Content Suggestions: Ideas for new topics, guides, or gambling brands you'd like us to review on Spinko.
• Partnership and Advertising Inquiries: For potential business collaborations, advertising opportunities, or affiliate partnerships with Spinko.
• Website Technical Issues: Reporting broken links, display problems, or other technical glitches encountered on the Spinko website.
• General Questions about Spinko: Any non-account related questions about our mission, methodologies, or how Spinko operates.

As an independent review site, Spinko is unable to assist with matters directly related to your accounts or activities on third-party gambling platforms. We lack the authority, access, and infrastructure to manage such issues. Please do not contact us for the following:

• Resolving disputes with online casinos or sportsbooks.
• Accessing your player account information.
• Processing deposits, withdrawals, or bonus claims.
• Providing technical support for an operator's website or games.
• Investigating specific gameplay outcomes or betting results.
• Mediating player complaints against any gambling brand.

For any of these issues, you must contact the customer support team of the specific online casino or sportsbook directly. They are the only entity with access to your account and the ability to resolve such matters.

Spinko does not operate any online gambling platform. Therefore, we do not handle player accounts, process transactions, or manage any aspect of your funds. If you have questions or problems related to:

• Your account registration, login, or verification (KYC).
• Depositing funds or withdrawing winnings.
• Claiming or understanding bonuses and promotions.
• Specific bets, game outcomes, or technical issues on a casino's platform.
• Setting account limits or self-exclusion on an operator's site.

You must contact the customer support service of the online casino or sportsbook where you hold your account. They have dedicated teams, live chat, email, and often phone support available to assist their players directly. Spinko has no access to your personal data or transaction history with any operator.

For all legal inquiries, including questions about our terms of service, privacy policy, data protection, or other legal matters pertaining specifically to the Spinko website and its operations, please contact our legal department. We take our legal obligations seriously, including those under GDPR, and aim to respond to legitimate legal concerns promptly.

Please send all legal correspondence to: [email protected]

Spinko respects the intellectual property rights of others. If you believe that any content on our website infringes upon your copyright or other intellectual property rights, please send a formal DMCA takedown notice or copyright infringement claim to our designated agent. Your notice should include all information required by the Digital Millennium Copyright Act (DMCA) or other applicable copyright laws.

Please direct all DMCA and copyright-related correspondence to: [email protected]

While Spinko provides reviews of gambling sites, we are committed to promoting responsible gambling. We understand that gambling can lead to problems for some individuals. If you or someone you know is struggling with gambling addiction, please seek help from professional organizations. Spinko does not offer direct counseling or support services for gambling addiction, but we strongly encourage you to reach out to reputable organizations dedicated to responsible gambling support. You can find links to various responsible gambling resources on our dedicated responsible gambling page.

We strive to respond to all legitimate inquiries as quickly as possible. Our typical response time for general inquiries is within 2-3 business days. Legal and DMCA-related requests may require more time for thorough review and will be handled in accordance with applicable laws and regulations. Please note that inquiries submitted over weekends or public holidays will be addressed on the next business day. We appreciate your patience and understanding as we work to provide you with a comprehensive and accurate response.