Responsible Gambling

At Spinko, we are dedicated to providing a safe and enjoyable online gaming experience. Responsible gambling is a core principle of our operations. We understand that for most of our players, gambling is a form of entertainment. However, we also recognise that for a small percentage, it can become a problem. Our commitment extends to preventing gambling-related harm, protecting vulnerable individuals, and ensuring that all our services are conducted in a fair and transparent manner.

We adhere to strict regulatory guidelines set by our licensing authority. This includes implementing robust tools and policies designed to support responsible play. We believe in empowering our players with the knowledge and resources necessary to manage their gambling habits effectively. Our goal is to create an environment where entertainment thrives responsibly, and where support is readily available for those who need it.

Problem gambling can manifest in various ways, and it is important to be aware of the signs, both in yourself and in others. Recognising these indicators early can be crucial for seeking help. Problem gambling is not just about losing money, it can also affect relationships, work, and overall well-being. Some common signs include:

• Spending more money or time gambling than you can afford or intended.
• Feeling the need to be secretive about your gambling activities.
• Chasing losses, trying to win back money you have lost.
• Gambling affecting your mood, leading to feelings of anxiety, guilt, or depression.
• Neglecting responsibilities at work, school, or home due to gambling.
• Borrowing money or selling possessions to fund gambling.
• Repeated unsuccessful attempts to cut down or stop gambling.
• Lying to family and friends about the extent of your gambling.

If you identify with any of these signs, or if someone you know exhibits them, it may be time to consider seeking support. Spinko encourages open communication and provides tools to help manage gambling behaviour.

Gambling should always be a form of entertainment, not a source of financial stress or anxiety. To keep your gambling habits enjoyable and under control, consider the following practical tips:

• Set a budget: Decide how much money you can afford to lose before you start playing, and stick to it. Never gamble with money intended for essential expenses.
• Set a time limit: Determine how long you will play and adhere to that limit, regardless of whether you are winning or losing.
• Do not chase losses: Accept that losses are part of gambling. Trying to win back lost money often leads to further losses and increased frustration.
• Balance gambling with other activities: Ensure gambling does not become your sole form of entertainment. Engage in other hobbies and social activities.
• Avoid gambling when stressed or upset: Emotional states can impair judgment and lead to impulsive decisions.
• Do not view gambling as a source of income: Gambling outcomes are random and unpredictable. It is not a reliable way to make money.

By following these guidelines, you can maintain a healthy relationship with gambling and ensure it remains a fun pastime.

Spinko provides tools to help you manage your gambling effectively. You can set personal limits on your account to control the amount of money you deposit, lose, or wager over specific periods. These limits are designed to help you stay within your budget and prevent excessive spending.

• Deposit Limits: You can set a maximum amount you wish to deposit into your Spinko account over a daily, weekly, or monthly period. Once this limit is reached, you will be unable to deposit further funds until the period resets.
• Loss Limits: This allows you to set a maximum amount of money you are willing to lose over a daily, weekly, or monthly period. If your net losses (total wagers minus total wins) exceed this limit, you will be prevented from placing further bets until the period resets.
• Wager Limits: You can define the maximum total amount you wish to wager over a daily, weekly, or monthly period. Reaching this limit will restrict further betting until the period refreshes.

These limits can be adjusted through your account settings. Any request to decrease a limit will take effect immediately. Requests to increase or remove a limit will involve a cooling-off period, typically 24 hours, to allow for careful consideration and prevent impulsive decisions.

If you feel you need a short break from gambling, Spinko offers "Time-Out" or "Cool-Off" options. These tools allow you to temporarily restrict access to your account for a defined period, without needing to self-exclude completely.

You can choose to take a break for periods such as 24 hours, 48 hours, 7 days, 1 month, or other specified durations. During a Time-Out, you will not be able to log in, deposit, or place any bets on Spinko. This temporary break can be a useful way to regain perspective, reflect on your gambling habits, and ensure you are playing responsibly. Once the chosen period expires, your account will automatically reactivate.

For individuals who feel their gambling is becoming problematic and requires a more substantial break, Spinko offers self-exclusion. This option allows you to voluntarily close your account for an extended period, or permanently, to prevent yourself from gambling on our platform.

You can choose self-exclusion periods ranging from 6 months, 1 year, 3 years, 5 years, or even permanently. During a self-exclusion period, you will not be able to access your Spinko account, deposit funds, or place any bets. We will also take reasonable steps to prevent you from opening new accounts with us. Any funds remaining in your account at the time of self-exclusion will be returned to you in accordance with our terms and conditions.

Self-exclusion is a serious commitment. Once activated, it cannot be reversed until the chosen period has fully elapsed. If you opt for permanent self-exclusion, your account will remain closed indefinitely. If you decide to self-exclude, we strongly recommend considering self-exclusion with other gambling operators you use as well, and seeking professional help if needed.

Spinko is strictly committed to preventing underage gambling. It is illegal for anyone under the age of 18 (or the legal age of majority in your jurisdiction, if higher) to open an account or gamble on our platform. We employ robust age verification procedures during the registration process and continuously monitor for any attempts by minors to access our services.

Our verification checks may require documentation such as government-issued identification. If we suspect that an account is being used by a minor, we will immediately suspend the account and investigate thoroughly. We also encourage parents and guardians to use filtering software to block access to gambling websites from their household devices. Protecting minors is a shared responsibility, and we urge adults to ensure their account details are kept confidential and not accessible to children.

To help you keep track of your gambling activity and time spent playing, Spinko offers "Reality Checks" or "Session Reminders." These are pop-up notifications that appear on your screen at regular intervals while you are actively playing.

The Reality Check will inform you of the elapsed time since your session began, your net winnings or losses during that period, and sometimes the total amount you have wagered. This prompt gives you an opportunity to review your activity and decide whether to continue playing, take a break, or log out. You can typically set the frequency of these reminders, for example, every 30 minutes or every hour, through your account settings. This feature is designed to encourage conscious decision-making and prevent you from losing track of time or money while gambling.

Understanding your own gambling habits is a crucial step towards responsible play. Spinko encourages you to regularly take a self-assessment to evaluate your relationship with gambling. Many organisations provide confidential self-assessment questionnaires that can help you identify if your gambling behaviour is becoming problematic.

These assessments typically involve a series of questions about your gambling patterns, emotional responses to winning and losing, and the impact gambling has on your life. Answering these questions honestly can provide valuable insights. If your self-assessment suggests that you might be at risk, it is important to consider using the responsible gambling tools available on Spinko, such as limits or self-exclusion, and to seek further advice from professional support services.

If gambling stops being fun, free and confidential help is available. These organisations are independent of this site and of any operator:

National support: United Kingdom

• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• GambleAware
• Gamblers Anonymous Great Britain · Helpline: 0330 094 0322
• Self-exclusion: GAMSTOP

International support (any country)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)