Contact Us

Thank you for visiting Spinko. We value your feedback, questions, and suggestions. This page outlines how to contact us and clarifies what assistance we can provide. Please read through the sections carefully to ensure your inquiry is directed appropriately.

As an independent review and affiliate website, Spinko is dedicated to providing honest and comprehensive information about online gambling brands. We do not operate any casino or sportsbook ourselves.

Spinko is an independent online platform specializing in reviewing and evaluating various online gambling brands, including casinos and sportsbooks. Our purpose is to offer unbiased insights, comparisons, and information to help players make informed decisions. We are not an online casino operator, nor do we host any gambling games, hold player accounts, or manage financial transactions. Our role is strictly informational and advisory.

We do not have access to individual player data from any gambling operator. Our content is generated through extensive research, testing, and analysis of publicly available information and our own experiences with the platforms we review.

We are here to assist with inquiries directly related to the content and operation of the Spinko website. This includes:

• Feedback on our reviews, articles, or guides.
• Suggestions for new online gambling brands to review.
• Reporting inaccuracies or outdated information on our site.
• General questions about how Spinko operates.
• Partnership inquiries, advertising opportunities, or media requests.
• Technical issues experienced while using the Spinko website.

It is crucial to understand that Spinko cannot provide assistance with issues related to specific online casino or sportsbook accounts. We are not an operator and therefore have no access to player accounts, financial records, or gameplay data. We cannot:

• Access your account details with any online casino or sportsbook.
• Process deposits, withdrawals, or manage bonus claims.
• Resolve disputes between players and gambling operators.
• Provide customer support for any specific online casino or sportsbook.
• Offer legal advice regarding gambling regulations in your jurisdiction.
• Intervene in account verification (KYC) processes.

For any such issues, you must contact the customer support of the specific online casino or sportsbook directly. They are the only entity with the authority and access to assist you with your account-related concerns.

If you are experiencing problems with your account, deposits, withdrawals, bonuses, or any other aspect of your gameplay at an online casino or sportsbook, please contact that operator's customer support team immediately. Spinko does not have the ability to intervene or resolve these matters. Operators typically offer multiple support channels, such as live chat, email, or telephone, which are designed to handle player inquiries efficiently.

We strongly advise keeping records of all communications with gambling operators regarding your account issues. This practice can be helpful if further escalation is required.

For all legal inquiries, including regulatory compliance questions, data protection concerns (such as GDPR-related requests concerning data held by Spinko), or other legal matters pertaining to the Spinko website, please contact us via email. We take legal compliance seriously and will address your concerns promptly.

Please send all legal correspondence to: [email protected]

Spinko respects intellectual property rights. If you believe that any content on our website infringes upon your copyright or other intellectual property rights, please send a formal DMCA (Digital Millennium Copyright Act) takedown notice or a general copyright infringement notice to our designated agent. Your notice should include all information required by applicable law, such as identification of the copyrighted work, identification of the infringing material, and your contact information.

Please send all DMCA and copyright-related notices to: [email protected]

Spinko is committed to promoting responsible gambling. While we do not operate gambling services, we recognize the importance of providing access to support for those who may be experiencing gambling-related harm. If you or someone you know needs assistance with problem gambling, we encourage you to seek help from professional organizations. Many jurisdictions offer dedicated helplines and support services. Look for resources provided by your local gambling authority or reputable international organizations.

Remember, gambling should always be a form of entertainment, and it's important to play responsibly.

We endeavor to respond to all legitimate inquiries submitted through the appropriate channels as quickly as possible. Our typical response time for general feedback and website-related questions is within 2-3 business days. Legal and DMCA inquiries may require more time for thorough review and investigation, but we aim to acknowledge receipt within 48 hours.

Please note that inquiries sent to the incorrect department or those asking for assistance we cannot provide (e.g., account issues with an operator) may experience delays or may not receive a direct response, as we will be unable to assist.